Surprise Lake Village is a complete rip off! The service is terrible, the management illegally bills for utilities that do not belong to the tenant and then threaten an eviction if tenant asks for verification or proof of bill. They additionally harass and treat tenants unprofessionally and offer no service or assitance when you have a legitimate request. The appliances are dated and falling apart, they use cheap carpet and padding so the smallest spill won't come out even with a carpet shampooer, when you put in service calls the maintenance staff is pretty good, but they cannot do anything other than put some bubble gum and paper clips on things to keep it together a little longer because there is 'no budget' for taking care of the tenants. The windows in the pool area have been broken for a year and they claim they don't have the money to fix them, yet they want you to pay for the ammenities that are unsafe to use. TWO THUMBS DOWN FOR SURPRISE LAKE VILLAGE.
Additionally, the new owners came in and wiped out the shoreline foliage which were protected areas for ducks, geese and bald eagles in order to charge more for 'lake view' properties. These are greedy and manipulative owners and I caution you to beware as their ONLY motive is self profit.
BEWARE! They appear nice UNTIL you sign the contract. Many residents have wanted to move out only to be threatened with exaggerated fees and harassment.
This is a link to the property: http://www.forrent.com/apartment-community-profile
Review about: Rental.